What is Treetop Quest?
Treetop Quest specializes in adventure courses. With more than 10 years experience in design, construction and operation, our credo is environmental sustainability. We strive to preserve nature in every way possible. The structures are absolutely treatment-free with no nails, screws or puncturing of any tree. Treetop Quest is a self-guided treetop obstacle course with more than 70 obstacles, different levels of difficulty, zip lines, Tarzan Jumps, swings, many other obstacles, and a lot of fun!
Is it safe? Is the course regulated and inspected by local authorities?
Treetop Quest built its course in compliance with Standards EN 15567-1 & EN 15567-2. The Adventure Course and the trees are inspected annually. We use a belay system that is impossible to detach from the lifeline, unless on ground level.
Do you have public liability insurance?
Yes, we do. However, accidents occurred from non compliance with safety regulations are not taken into liability. Therefore, we strongly recommend that you read through our Rules and Regulations online or at the Park entrance where it is displayed. Participation in initial briefing and on-course practice sessions is a must.
Please do not hesitate to contact us if you need further information.
What is the required minimum age?
The Chick’ Pea level course is available to children aged 4 and above. Safety is ensured by a continuous belay system where the child is constantly attached to the lifeline from the beginning to the end of the course.
At what age can a child climb without any participating adult?
Please refer to “Atlanta-Gwinnett, GA” site page. For more detailed information on our Rules and Regulations, check our webpage or at the Park entrance where it is displayed. Participants who are 18 years old and above are allowed to be onsite without supervision. An adult can opt to remain on the ground if he/she does not want to participate. Drop-offs are forbidden.
Can I climb with my child?
Definitely! You can share the fun by climbing with your child as young as 7 years old.
When are the operating hours?
For your convenience, you can refer to our “OPERATING SEASONS & HOURS” on the sidebar. If you have booked the last course session of the day, please present yourself at least 2.5 hours before closing time, which varies according to season.
Where can I buy the tickets and is advance booking necessary?
Tickets can be purchased online if you wish to avoid long lines or at the park gate. Advance booking is not necessary but it is highly recommended. If you come without prior reservation, we will try our very best to accommodate you.
What is your refund policy?
Tickets bought at the front desk and online are not refundable.
For group reservations (deposit payment), we have a 7 days cancellation policy. To cancel your reservation, you must contact us at least one (1) week in advance, a refund of your deposit can be given minus a $5 processing fee.
If you need to change the date and/or time of your reservation, we will be happy to reschedule your event at no cost with three (3) days advance notice.
What should I wear? Can I change there? Is there any free locker provided?
Wear clothes that do not restrict your movements and footwear such as sneakers are recommended. Slippers, sandals, flip flops etc. are definite no-nos. Bathrooms are available within the Center. You can leave your valuables in boxes provided upon request at the park.
Can group visits be organized outside of normal operating hours or when the course is closed?
Yes, groups are welcomed all year round. Booking must be made in advance to secure your selected date. Contact us!
Do you offer season passes? Are gift certificates available?
Yes, season passes are available online. Open tickets are purchasable at the front desk and online to give as gift certificates.
Can the Vertigo Season Pass membership be transferred?
All pass memberships are nominative and non-transferable.
What to expect on rainy weather?
As long as there are no storms or heavy rain, the park is still running. Our mountaineering equipment is made to withstand extreme weather conditions (rain, snow, cold, etc). Usually, there are lesser crowds on rainy days.
In rare cases, operating hours can be shortened. Do not hesitate to call us directly for updates.
How high is the course? How long does it take to finish?
Height differs according to the level of difficulty. Level 1 reaches up to 10 ft. high while level 5 attains a height of 55 ft. Each course takes about 30 minutes to accomplish. For more info see our Gwinnett Park.
What kind of equipment is provided? Is there any extra charge for it?
A double sling harness with a carabiner and pulley, as well as a pair of gloves will be provided. For young climbers, there is a safety helmet. There is no extra charge for equipment.
Are there any qualified guides positioned across the course?
Yes. They are present to ensure participants’ safety and will provide assistance if needed. The guides will direct participants should they wish to stop halfway through the course.
Can I do the course if I’m pregnant?
For security reasons, it is not recommended for mothers-to-be to do the course.
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