Terms and Conditions

Rights of Access

Treetop Quest adventure course access is opened to any person in good health and without any mental problems with height and any other health problems (heart problems, back, neck and/or spinal problems, psychological disorders…) which may be risky or dangerous. This activity is NOT recommended for mothers-to-be. The activity is prohibited to any person who is and/or is assumed to be under the influence of alcohol, drugs and/or any abusive substances that can alter alertness, physical capacity and/or slow down reflexes.

Upon payment, a general admission ticket gives access to all courses as according to the size and age of the participant for a limited duration of 2½ hours with the exception for children of ages 4 to 6 where the limited duration can be reduced to 1 hour.
This payment can be made at the front desk onsite by credit card, check, or cash, and through online secured payment facility available on www.TreetopQuest.com
All participants and non-participating visitors can have access to the premises on condition that they must agree to comply with any applicable provision of these Rules and Regulations that are listed on our website, at the front desk onsite, or by phone.

Rights of Exclusion

Treetop Quest Gwinnett reserves the right to exclude or dismiss without any refund of fee, any person whose conduct is believed to be harmful to him/herself or other visitors and/or any person not complying with all present rules. Treetop Quest Gwinnett cannot assume responsibility for non-compliance from safety rules or the disregarding of the current established rules and regulations.

Individual Reservation:

For late comers of more than ½ hour, Treetop Quest will not guaranty availability of equipment. Participants arriving late will have to wait for the next available time slot. Otherwise no refunds will be accorded.

Any changes to existing reservation must be done at least 72 hours prior to the due date. Changes made in less than 72 hours will not be entitled to any refund.
According to availabilities, Treetop Quest will do its best to reschedule your date and time for your treetop adventure. If no date is set up, no reimbursement will be done.

Cancellation by the client:

In the event cancellation occurs while the park is in operation, no refund will be made.

Modification or cancellation by Treetop Quest:

Treetop Quest reserves the right to cancel any reservation in case of dangerous weather conditions or emergency maintenance of any of the Activities resulting to a date and/or time change.
If Treetop Quest is required to conceits course of activity before the client could start his/her treetop adventure, a re-scheduling to another date will be sent to the client. If no alternative solution can be found, Treetop Quest will refund the client in full.
If the service is cancelled after the client was equipped or has started the briefing session, the client will be entitled to a free admission.

Conditions for Online booking

The Internet user selects the time and day of his visit, and settles the required full amount by credit card via the secured online payment facility. The user will then receive a receipt that will serve as proof of payment when he/she arrives to the Adventure Course. Upon receipt of a payment, Treetop Quest allots the number of Personal Protective Equipment required on the chosen date and time.
No other mail will be sent to the purchaser as the receipt serves as confirmation to a reservation.
Conditions for Group reservations
A quote will be established and e-mailed to the client for all group reservation requests. The total amount of the activity is calculated based on the estimated volume of participants due to arrive on a selected date.
In order to reserve, the client signs the reservation form and have it returned to Treetop Quest either by e-mail or by fax.
Upon receipt of the duly signed reservation form, Treetop Quest will place an option as according to the stated below:
– Reservation made D-90 days: Option secured for 20 days
– Reservation made between D-89 and D-30: Option secured for 15 days
– Reservation made between D-29 and D-15 days: Option secured for days
– Reservation of less than D-14 days: Option secured for 3 days

The client will have the time allowance as specified above to send a 50% deposit of the total amount by check. Upon receipt of the check, the reservation will be firm and final.
If the client opts to return the reservation form by mail, it must be accompanied by a 50% deposit check of the total amount.

Privacy Policy:

Any personal information given by the client will be solely for the use of Treetop Quest and will not be shared with any other establishement.

Web Policies

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE

Acceptance

Welcome to Treetop Quest website.

 Treetop Quest Inc.
1510 Plunketts Road
BUFORD, GA 30519

Use of this site and any of the data, text, maps and other information on the site is governed by the terms and conditions set out below. Use of the site implies acceptance of these terms.

Disclaimers

You have the right to access, modify, rectify and delete data pertaining to you. To exercise the right, please contact Treetop Quest Inc.

You are to use this website in a legal manner without altering its content, its purpose or prevent the normal use or enjoyment of the website by other users.
You are not to use any terms that can shock other website users such as terms with racial, pornographic, paedophiliac connotation…as well as any other offensive wording.
The information contained on this website is related to Treetop Quest Gwinnett and is given strictly for informative purposes. It does not entail any legal commitment or contractual agreement on the part of Treetop Quest Gwinnett or its parent company, Treetop Quest Inc.
We reserve the right to change specifications at any time without prior notice.
In addition, information on this website must be taken into account from the time it is posted and not at the moment when it is consulted by the User.
We do not endorse or take any responsibility and we shall not be responsible or accountable for any omissions, inaccuracies or delays in any information available on this website. Under no circumstances shall Treetop Quest Inc. and/or any of its courses be liable for any damages or injury, including any direct, indirect, special, incidental, consequential, punitive or other damages arising from the use or the inability to use of this website or any part thereof, incurred in an action of contract, negligence or other tortious action arising from the use or in connection with the use or operation of this website or information contained therein.
The images contained on this website are solely for illustration purposes. Treetop Quest cannot guarantee that all the functions on the website will work optimally. Information on this website may contain technical or typographical errors and we do not warrant that the functions within material contained in this website will be uninterrupted or error free or otherwise affected by such problems.
Treetop Quest offers safe and secure online payment method.
Treetop Quest provides you the possibility to browse on other sites through links. Please be aware that we are not responsible for the privacy practices or the content of such other sites.

Copyright and Intellectual Property

All content on Treetop Quest website, including but not limited to, text, graphics, logos, icons, images, headers, illustrations, audio clips, digital, downloads, data compilations, video clips and software is owned or licensed by us or our content providers, and is protected by United States and international copyright laws.
Retrieve and display of the content of the website is solely reserved for personal, non-collective and non-commercial use.

Any other use of materials on this website, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this website, without prior written permission of Treetop Quest is strictly prohibited.

Reproduction (transfer to another support) or use of data from the website of Treetop Quest is exclusively limited to personal and private use of users and must be excluded from all types of distribution and particularly, for commercial distribution.

Any reproduction or any use of the site, even for private purposes, of all or a substantial part of the Treetop Quest website data is strictly prohibited and can be liable to prosecution under the provisions of the Code of Intellectual Property, with national laws and regulations, and international conventions.

Any breach of these mandatory provisions renders the offender and all persons responsible therefore, liable to the criminal and civil penalties set out by law.

When using this website, you may be asked to provide personal information that can be used through automatic data processing.
Personal data that we collect through this website is used to meet online requests sent by users for price inquiry and/or any information related to our adventure course.
Personal data voluntarily provided by the user will be used by our Sales and Marketing department to transmit or to send announcements from Treetop Quest Gwinnett or special offers for groups via postal mail, e-mail or otherwise.
Personal data provided by users can be used for advertising purposes.
If you do not want to be on our mailing list, you can opt out anytime by using the “Unsubscribe me” link available on all messages that you have received from us. Under no circumstances will your e-mail address be provided to third parties for commercial purposes unless explicitly required to do so by law or with your consent.
We hereby inform you that some of the information requested of you is mandatory and such details are expressly marked with an asterisk.

Cookies

We may collect information through our website by using cookies. Information collected by means of cookies is anonymised and we use this information to understand and analyze trends, to administer the site, to learn about user behavior on our website (time and date of pages that you have visited etc…) which we are able to read during users’ subsequent visits. Thus, you will no longer be required to fill forms that you have already done so. The shelf life of this information in your computer is one year maximum.

You can set your browser to refuse all cookies.

To make sure your personal information is secure; Treetop Quest uses collected information in accordance with the present Privacy Policy.

Changes to terms and conditions

These terms and conditions are subject to change without notice and at any time. Whilst visiting the website, you agree to be bound by the current terms and conditions and you should always check them each time you revisit the site.