Weight Limit: 250 lbs
Closed toe shoes are required
Participants (or parents) must sign a waiver
Please plan to arrive 20-30 minutes before your scheduled start time to check in and take last minute restroom breaks. Why is it important? Briefings start every half hour. Arriving at your scheduled briefing time does not leave time to sign waivers, check in and take last minute restroom breaks. If you run late we’ll reschedule you to the next available start time.
Online ticket sales:
All tickets purchased online are final sale. For groups with fluctuating headcounts, please reserve directly with us via phone or email so we can create your reservation. Below are policies for group reservations.
Deposits for group reservations:
A deposit is required to guarantee your reservation ($108 for groups up to 14 people, 50% for groups of 15+). You can write a check made payable to Treetop Quest Dunwoody, call to pay by credit card over the phone (770-365-0356), or pay in person at the front desk. Upon receipt of your deposit you will receive a confirmation. The remaining balance will be due on your selected adventure date.
Please keep in mind that Treetop Quest is an outdoor activity. Dress appropriately. During summer months the park is shaded by the trees and stays several degrees cooler than direct sunlight.
Cancellation and Rescheduling:
Treetop Quest wants every guest to have an amazing adventure and we work very hard to ensure everyone leaves happy. When reservations are made we staff the park accordingly and turn away other customers. For those reasons we have the following cancellation and rescheduling policies.
To cancel your reservation, you must contact us at least 10 days in advance; a refund of your deposit can be given minus a $20 processing fee or you can reschedule your visit one time. Within 10 days of the reservation a 50% refund on your deposit can be given minus a $20 processing fee. Reservations can be rescheduled at no cost, one time, with at least 24 hour advance notice. Within 24 hours of the reservation we cannot issue refunds. In the case of an official park closure we’ll work with you to reschedule.
Treetop Quest built its course in compliance with Standards EN 15567-1 & EN 15567-2. The courses and the trees are inspected annually by a third party inspector and daily by our staff. We use a belay system that is impossible to detach from the lifeline, unless on ground level. Treetop Quest follows all standards provided by the Association for Challenge Course Technology (ACCT).
Our activity is self-guided. Everyone attends a briefing to learn about the equipment and then goes through a practice course before starting the activity.
Staff members are stationed on the ground and are present to ensure participants’ safety. If needed, they will go up onto the courses to provide assistance with obstacles or help should a participant wish to stop halfway through the course.
The Chick Pea course is available to children age 4-6. Safety is ensured by a continuous belay system where the child is constantly attached to the lifeline throughout the course.
However, adult supervision is mandatory (non-participating, free of charge). The age limits for each course are firm rules and cannot be negotiated. We know that each child is different and has different capabilities, however, we cannot make an exceptions. Thank you for understanding!
An adult can opt to remain on the ground if he/she does not want to participate. Children 4-6 years old MUST have one on-ground supervisor for the duration of the activity.
Definitely! You can share the fun by climbing with your child as young as 7 years old.
You can leave your valuables in boxes provided upon request at the park. Please do not leave any valuables in your vehicle!
Height varies according to the level of difficulty. Level 1 reaches up to 15 feet while level 4 reaches 60 feet. Each course takes about 30 minutes to complete.
For safety reasons, it is not recommended for pregnant women to participate in the activity.
Treetop Quest is involved in helping the community and local events. We do not offer cash donations, but are happy to offer park admission for approved requests. Due to the very high demand of donations, we cannot guarantee we will be able to provide donations or provide status updates. We cannot make any donations to individuals, families, or company events. We will reach out to selected organizations (declined requests will not receive a response), but please allow at least 4 weeks to review your donation request. Please note that we will not mail any donations; a representative from your organization will need to arrange pick-up. Please fill out this donation request form and feel free to upload more information about your event.