Treetop Quest happily accepts walk-ins according to availability, however, reservations are highly recommended especially during peak hours. Tickets can be purchased online in advance. We do not take same day reservations online. If you are bringing a larger group and do not know an exact headcount please call the park to set up a group reservation.
With a close approximate headcount we can set up your group reservation. A deposit holds the space for your group and the remaining balance is due based on the final headcount. Spaces are held and staff scheduled according to reservations, so we do not refund deposits if your group is significantly smaller than expected. You can find our entire deposit policy here.
During summer months we host summer camps every morning. Walk in availability is often limited because of large reservations. For this reason, reservations are highly recommended and in many cases necessary. To check same-day availability please call the park directly.
Arrival and Check-In:
Please plan to arrive 25-30 minutes in advance to check in and take last minute restroom breaks.
Why is it important?
Briefings start every half hour. Arriving exactly at your scheduled time does not leave time to sign waivers, check in and take last minute restroom breaks. If you run late we’ll reschedule you to the next available briefing. We always accommodate the best our schedule will allow, but keep in mind you might now be in a briefing with 15 kids for an 8 year old birthday party!
Please keep in mind there may be others checking in before you. We do our best to check-in quickly, but during peak hours you may have to wait a few minutes at check in. Please plan to be early, just in case!
Safety is our number one priority. We cannot fit late arrivals into a briefing that has already begun. We use specialized equipment and have park-specific rules you need to hear about in full before beginning the activity.
Late arrivals may lose time in the trees.
For check-in, please be prepared to/with:
- Sign or turn in your waiver for today’s visit
- Weigh in at the front desk (12 years and older)
- Proper clothing/shoes verification (closed toe shoes)
Equipment and briefing:
When entering the equipment platform our staff can store your small personal items. It is recommended to leave valuables either in your vehicle or in our storage container. Items such as keys, cell phones, cameras, sunglasses and hats are not prohibited in the trees, but loose items tend to be lost. After an awesome adventure we don’t want anyone leaving sad because of lost items! Any personal items stored by our staff are kept in our equipment shed, inaccessible to other patrons. Storage is free of charge.
It is required for every participant to carefully listen to a safety and equipment briefing led by our staff. After the briefing, our staff monitors as participants complete a practice course to demonstrate an understanding of the equipment and safety rules. Season pass holders may be allowed to skip the safety briefing, depending on frequency of visits, but the practice course must be completed on each visit. Treetop Quest staff may require a season pass holder to attend a briefing regardless of visit frequency, depending on the performance at practice.
- A copy of your reservation, if you made one. Or your season pass card, if you are a member.
- A signed waiver. Participating minors must have a waiver signed by a parent or legal guardian. Complete these online, or we have extra copies at the front desk.
- Feel free to bring drinks or snacks; outside food is not prohibited. All food and drinks must stay at picnic areas, but is forbidden on trails and courses.
- Take as many photos as you’d like! There are trails underneath the courses for spectators to watch friends and family in the trees.
- Closed toe shoes and comfortable clothing.
- Hair ties for longer hair is required. Rubber bands are provided if you forget to bring your own.
- Bug spray if you are prone to insect bites.
- Sunscreen if you prefer, however, the activity is mostly shaded by trees.
- Parks are pet friendly, with leashes, and attended at all times by an adult.
- A non-participating adult if you have kids age 4-6 years old. This age requires an adult supervising from the ground for the duration of the activity. Please do not leave your small children unattended. Our staff is here to ensure safety on the courses and cannot do that effectively and look after small children outside of their course activity.
What not to bring:
- Flip flops, sandals, or shoes that slip off easily (including Croc type shoes). Closed toe shoes are required for all participants.
- Valuable items including jewelry, electronics, sunglasses. It is recommended to leave these items on the ground since you’ll be at height during the activity. You are responsible for falling personal items that may hit a spectator, patron, or staff member. If an item falls and does not break, our forest floor is largely inaccessible due to plant underbrush.
- Any unnecessary items. We will gladly store small personal items free of charge (car keys, cell phones, wallets) but please do not bring large bags if it can be avoided.
- While feasible to wear backpacks during the activity, they tend to hinder movement, mobility, and balance. We recommend leaving them in your car or with our staff in storage.
Treetop Quest, Gwinnett County, and the City of Dunwoody also prohibit:
- Alcohol and drugs
Our courses are a combination of treetop obstacles and zip lines. Unlike a typical guided canopy tour, our activity is self-guided and participants are able to move at their own pace through the trees after a safety/equipment briefing. Courses range from “easy” to “very challenging,” starting close to the ground and becoming progressively higher. All courses are independent, to allow participation according to individual comfort levels. We have courses available for the entire family, ages 4 and up!
Due to industry standards, insurance requirements and physical limitations due to age, zip-lines are accessible starting at 7 years old. Our activities are great for 4 to 6 years old, but do not have zip-lining.
Last Start of the day:
Late arrivals scheduled to attend the last orientation of the day will not be honored more time in the trees. The park will not close later than 7:30pm (or other closing time according to our hours of operations).
Each course takes about 30 minutes to complete depending on the participant’s abilities. We do not guarantee completion of all levels in 2.5 hours!
Course access is dependent upon participant age. We understand that each individual has different capabilities, but please understand that we are required to follow these age limits without exception, regardless of height or ability.